The Easy of Emotional Intelligence (EI)

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What comes to your mind when you examine the words genius iq emotional intelligence? I hope it's not Nelly's rap song, because if you ask me, I get a picture of this old commercial about a couple of four-year-old kids who were given "The Marshmallow Test." This is actually a test of delayed gratification, one of the important components of emotional intelligence or EI. The burning question now is, what is EI and how does it affect people?

For years, there was an superseding belief that IQ or intelligence quotient determines a person's sensation and destiny. However, new behavioral research shows that IQ provides a narrow view of human intelligence. According to Daniel Goleman, a psychologist and internationally-renowned author of the best-selling book, Emotional Intelligence (1995, Bantam Books), "the critical factor for sustained achievement is not only a function of ability or talent, but 80% of achievement is dependent on emotional intelligence."

EI Defined. Emotional Intelligence is one's ability to realize and control his/her own emotions and behaviors as those of others. A person's EI, like self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness, contribute very much to his or her success in life, relationships, and the workplace. How do you deal with stress? What do you do when you're asked to choose between two equally essential things? How do you react when the people around you are experiencing extreme emotions? These are just some examples of how emotional intelligence is observed in our daily activities.

Be EI SMART. We were given two minds: the rational mind and the emotional mind. These minds are ruled by our brains and our heart, and sometimes, these minds clash. Through coaching and trainings, we can use these minds and become EI SMART. However, for these trainings and coaching sessions to be effective, we have to identify and focus on certain competencies.

• Self-awareness - Learning and understanding oneself is very imperative before we even get to learn more about other people. It's about understanding the connection between thinking, feeling, and how these affect our behavior and the choices that we make.

• Motivating oneself - This competency is about optimism and our ability to stay motivated, to find the necessary strength to do something without the need of being influenced to do so by another person.

• Ability to collaborate with others - We have four different generations walking in and out of the workplace today, and getting them to work in harmony can be a challenge. This capability of being able to get along with others and achieve a common goal is an important factor that leverages results.

• Relating to others' emotions - This is all about empathy or the ability to feel compassion towards others, how we can recognize and influence the nature and significance of another person's emotions and behaviors. This is very essential in keeping strong relationships, in and out of the workplace.

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• Taming Stress and Negative Emotions - This is another important aspect of emotional intelligence: our ability to control stress and other negative emotions. By enhancing this aptitude, we develop skills and strategies in managing and coping with fear, anger, and anxiety. Remember the Marshmallow Test? This is about delayed gratification and control over impulses to achieve our goals.

The Benefits. There are five major benefits of being emotionally intelligent or, as we say it, EI SMART: increased performance, enhanced innovation, effective use of time and resources, improved motivation and teamwork, and restored trust. According to Goleman's studies, results show that:

• Partners high in genius iq emotional intelligence in a consulting firm delivered 139% more profit from their accounts than other partners.

• Sales people trained in emotional intelligence competencies achieved a sustained 87% improvement in sales, and the training delivered an immoderation of 2000% return on investment in the first year.

• Sales people selected on emotional intelligence competencies had 63% less turnover than those selected in the traditional way.

• Insurance sales people strong in emotional intelligence sold policies on standard of twice the value of those low in emotional intelligence.

• Exceptional leaders attributed 90% of their success to their emotional intelligence.

• Managers high in emotional intelligence go one better than targets in the range of 15% to 20%. Those low in genius iq emotional intelligence underperform targets by 20%.

• Supervisors trained in emotional intelligence competencies increased production by 17%.

• Sales people high in emotional intelligence competency of optimism sold 37% more than pessimists.

• Sales people hired on emotional intelligence halve the dropout rate.

• The most successful airforce recruiters scored highly on emotional intelligence competencies.

• The primary cause of executive failure involved deficits in genius iq emotional intelligence.

• Emotional intelligence based training programs produce 8 times the return on investment of non-emotional intelligence based programs.

At the moment, these are only a bunch of numbers, evidence that EI works. However, these numbers will signify a lot to you if these were your own. But you can be EI SMART and experience the benefits of being one if you start "investing on your genius iq emotions" today.

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